We always endeavour to have your order with you as soon as possible. Free delivery is applied on orders over £125 ex VAT. We will always try to ensure delivery is made within 7 working days.

We always endeavour to have your order with you as soon as possible. Some of our items are ordered from our suppliers upon receipt of your order. Lead times vary depending upon the item and supplier, but we will always try to ensure delivery is made within 5 working days.

At Juice we also offer an Express Delivery service on most of our products. As long as you place your order before 12pm we’ll have it with you within 1-2 working days!

If for any reason we are unable to deliver within 1-2 working days we’ll let you know, and you’ll only be billed our standard delivery cost.

In the Chesterfield area? Why not collect from our warehouse? You can find us at 30-31 Circular Road, Storforth Lane Trading Estate, Hasland, Chesterfield, S41 0QQ.

Stocked items will be ready immediately, however some orders may take up to 5 working days. We will update you as soon as the order is ready for collection.

Feel free to give us a call on 0333 456 7895 to check lead times and delivery options.

Unfortunately, we cannot offer next-day service to the following areas. These areas are all exempt from any postage offers, including free delivery for orders over £125*.

Zone B:
Postcodes: AB31 to AB38, AB40 to AB56, IV1 to 28, IV30 to 32, IV36 to 40, IV52 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41, PH49 to PH50, Northern Ireland (BT)

Standard Delivery: £17.80

Zone C:
Postcodes: HS, IV41 to 49, IV51 IV55 & IV56, KA27 & KA28, KW15 to KW17, PA20, PA41 to PA49, PA60 to PA78, PH42 to PH44, ZE, Isle of Man & Channel Islands

Standard Delivery: £17.80

Zone D:
Postcodes: Isle of Wight (PO30 to PO41) & Isle of Scilly (TR21 to TR25)

Standard Delivery: £17.80

*Please Note: Until you reach checkout, or log in with your address details, the basket may show standard UK delivery charges.

Due to some deliveries being made on pallets, the following postcodes may incur additional costs that will not be applied at the checkout.

We will always try, where possible, to offer free postage.

Delivery charges may vary depending on the exact items and quantities ordered.

Postcodes: AB, BT, GY, HS, IE, IV, JE, KA, KW, TR, PA, PH19, ZE, Isle of Wight (PO31 to PO41) & Isle of Scilly (TR21 to TR25)

Please call 0333 456 7895 for more information.

If any of your items arrive damaged, you must notify Juice within 48 hours from the time of delivery.

This includes sending us details and evidence of damage/packaging, etc (pictures/photos). Due to strict insurance terms imposed by our couriers, any damages must be notified immediately. Failure to do so will remove any liability from Juice or our couriers and you may be unable to claim any replacement or refund.

To notify us of any faults or problems with your order please do so by visiting our ‘Contact Us‘ page or via email to: returns@juiceelectricalsupplies.co.uk. 

If you wish to return your order from Juice Electrical, or there is a problem, please notify us immediately. Before returning an item to us, you must provide us with all necessary information stating why you wish to do so. To notify us of any faults or problems with your order please do so by visiting our ‘Contact Us‘ page.

Subject to the Consumer Protection (Distance Selling) Regulations 2000, Juice Electrical Supplies Ltd does not sell products on a trial basis. Please ensure suitability prior to buying.

In accordance with the Consumer Protection (Distance Selling) Regulations 2000, and providing the goods are unopened, unused and in a resalable condition, you may return your order within 14 days of receipt for a full refund of the product price excluding P&P. Please ensure you notify our returns team by emailing returns@juiceelectricalsupplies.co.uk prior to the return so we can issue a returns number.

All returns are fully inspected once they arrive in our warehouse and, if any product is returned in an unsaleable condition, this includes the item’s external packaging, Juice reserves the right to reject any refund or apply a handling charge. We will, however, discuss this with you before taking any action.

Please ensure that you return any goods in an outer box or packaging as they will not be resaleable with handwriting, scuffs or labels stuck on the actual product box.

Your payment will be refunded as soon as the returned product has been processed.

You will only be reimbursed for the delivery costs if the product is faulty, or was a delivery error made by Juice Electrical Supplies Ltd.

If an item is thought to be faulty and no fault is found, the customer is responsible for the cost of return carriage.

Please be aware that any photographs used on the site are supplied by each supplier and are taken under professional lighting conditions. We cannot be responsible for the cost of return for items with a difference of likeness in colour, shade or appearance. 

Due to palletised deliveries/collections and supplier restocking fees, any returns or exchanges of radiators may incur additional charges. Please email returns@juiceelectricalsupplies.co.uk for more information.

We cannot accept the return of any radiators that have been removed from the packaging.